I was not able to cast my pet. I had to take her to the vet and pay a significant fee to have the cast done. The instructions included were not read by the vet's office and I had to follow-up with them to make sure everything that was required in the instructions was ultimately provided. The cast materials, packing supplies and instructions were great and made that part easy.
Hi Michelle,
I am so sorry that you were not able to cast your dog on your own. We hope your casting went well with your vet and for your dog! All vets are different and can charge a small fee to cast depending on the clinic/experience. We appreciate you leaving feedback. Please let us know if you have any questions about the brace once you have it in hand, happy to help!
Best,
Animal Ortho Care
Had a great experience with this company. They had some issues with a machine and delayed our knee brace but the customer service team kept us well informed and compensated us for the delay. The brace fits great and has helped my dog along her aging path. They sent me an additional pad to keep the brace from chaffing. One small issue is that the screws come loose over time and you have to retighten them. Hoping I don’t lose a piece on a dog walk. Otherwise, great results.
Hi Kris,
We appreciate you taking the time to leave your honest feedback and kind words. We hope your dog is doing well with the brace! Our screws should hold up well on the brace and we do put Loctite on the screws to ensure they are nice and tight! If you ever run into any issues with the screws or have concerns, please let us know. Happy to help!
Best,
Animal Ortho Care
But more for a large dog. I found the brace challenging to get on my 40 pound dog’s leg - not because she struggled, but more because the very close positioning of the straps. We only used it for 2 weeks then stopped. She’s doing ok tho it’s a slow recovery.
Hi Tania,
Thank you for your sharing your feedback. We're glad to hear your dog is doing well with the brace and hope for continued improvements each week. Please let us know if you ever have any questions about the brace, happy to assist!
Best,
Animal Ortho Care